After-sales commitment

  • Because this product is a kind of special product (cannot be resold after use), please check carefully after receiving the product. Once it is used, it will not be returned. If there is quality problem, we will be responsible for maintenance services.
  • The free warranty period of this product is one year. If the product is damaged within one year, we can repair it free of charge, but the freight is borne by the customer. Once it is used, it will not be returned or exchanged regardless of any reason (the standard of whether the product is used is the integrity of the product and whether there is unidentified liquid, water stains, stains, etc. left on the product’s vagina.) Signing for receipt is deemed to have been confirmed by the signatory that the product is in good condition. If there are special reasons, please contact our customer service in time.
  • If the product cannot be repaired due to excessive use during the warranty period, our brand does not assume any responsibility. Material fracture due to improper use and normal loss are not quality issues. In addition, whether the product design plan meets the buyer's wishes is not a quality issue.
  • TPE products will have a slight smell, but no harmful gas. After being ventilated, it will fade away with time. Customers who care too much about the smell, please buy with caution. The smell problem is not a quality problem.
  • The sex doll (sound-heating model) is not a robot, it only has simple sound and heat functions and does not have other functions. Whether the sound is perfect is not a quality problem. The heating wires and heating switches are not the quality problems of the product itself. The silicone product is composed of two sets of molds combined, so even though the parting line has been processed almost perfectly, it is still faintly visible when you look closely. This is an unavoidable problem in the production process and is not a quality problem.
  • Legal Disclaimer

    1. Compliance Statement

        • Products sold on this website are intended for adult use only (18/21 years of age or older, depending on state laws). Buyers must confirm that it is legal to purchase, possess, and use such products in their jurisdiction.

        • Buyers are responsible for complying with the laws of their location (including federal, state, and local regulations), such as:

          1. Federal Law: Prohibits sex dolls that involve child-like appearances or non-human features (e.g., violations of "18 U.S. Code § 1466A"). 

          2. State Law: Some states (such as Alabama, Texas, etc.) explicitly prohibit sex dolls that "resemble a real child"; other states may restrict extremely realistic or animal-related products.

           3. Local Regulations: Certain municipalities may have additional restrictions on the sale of adult products (such as zoning laws or licensing requirements).

     2. Limitation of Liability

        • Products are designed for private adult entertainment purposes and are prohibited from being used for illegal activities (such as coercion, abuse, etc.). Users assume full responsibility.

        • This website is not responsible for any consequences resulting from the misuse of products or violation of laws.

    3. International Sales

       • International buyers are responsible for any customs risks (some countries prohibit the 

    import of adult sex dolls).

    4. Updates to Disclaimer

        • This disclaimer may be adjusted as laws change, and users should check it regularly.

    *This product is an adult toy, and purchasers must be at least 18 years old. Orders are prohibited in states where sales are forbidden (such as CA, TX, etc.), and any such orders will be automatically canceled without a refund. The product design features adult figures and has no connection with minors.